Job Overview
If you are a student interested in artificial intelligence and software development, this Software Development (AI/ML) Intern opportunity at Merit Network is a valuable chance to gain real-world experience.
This internship is part of a structured summer program running from June to August 2026, where interns will work up to 20 hours per week. The role follows a hybrid work model, combining remote work with in-office days in Ann Arbor, Michigan.
The main focus of this internship is to build tools for analyzing ticket data using AI-powered solutions. You will work with real operational data and learn how AI can be applied in real business environments.
For students aiming to build a career in AI, machine learning, or software development, this internship provides strong practical exposure.
About the Company
Merit Network is a leading organization focused on advancing digital connectivity and technology solutions.
The company operates high-performance networks and supports research, education, and community development. Merit Network plays an important role in building infrastructure that enables learning and innovation.
By joining Merit, you will work in an environment that values knowledge sharing, collaboration, and technological advancement. This is not just a development role—it is a chance to contribute to meaningful digital solutions.
Role Overview
As a Software Development (AI/ML) Intern, you will work with the development team to build tools that analyze Request Tracker (RT) ticket history.
You will help develop a Model Context Protocol (MCP) source and support the creation of an AI-powered search system for analyzing ticket data.
This role combines software development, data analysis, and AI concepts, giving you a well-rounded learning experience.
You will also be involved in testing, documentation, and project coordination, which helps you understand the full software development lifecycle.
Key Responsibilities
In this internship, you will work on both technical and coordination tasks.
- You will assist in designing and developing an MCP source for analyzing ticket history. This helps in organizing and understanding large datasets.
- You will support the development of an AI-powered search proof of concept. This allows users to search and analyze ticket data efficiently.
- You will perform data review, testing, and documentation to ensure system accuracy and quality.
- You will assist in coordinating meetings, tracking progress, and preparing reports.
- You will participate in code reviews and change management processes, helping you understand professional development practices.
Required Qualifications
To apply for this internship, you should meet the following requirements.
- You should currently be pursuing a degree in Computer Science, Engineering, or a related field.
- You should have strong logical thinking and problem-solving skills.
- Interest in AI/ML, data analysis, and network operations is important.
- Basic programming or scripting knowledge is preferred.
- You should have good written and verbal communication skills.
- Even if you are a beginner, a strong willingness to learn can help you succeed in this role.
Who Can Apply
This internship is suitable for students who want to gain experience in AI and software development.
- Undergraduate students in IT, Computer Science, or Engineering
- Students interested in AI, machine learning, or data analysis
- Candidates with basic programming knowledge
- Students looking for summer internship opportunities
- Individuals interested in real-world data and systems
This role is mainly designed for students based in or able to work in the USA due to the hybrid requirement.
Step-by-Step How to Apply
To apply for this internship, follow these steps.
- First, prepare your CV highlighting your education, skills, and any relevant projects.
- Include any experience related to AI, programming, or data analysis.
- Write a short cover message explaining your interest in AI/ML and this internship.
- Apply through the official Merit Network careers page.
- If you have questions, you can contact the organization via the provided email.
- Prepare for interviews by reviewing basic programming, AI concepts, and your academic projects.
Tips for Applicants
To improve your chances of getting selected, follow these tips.
- Learn basic AI/ML concepts and tools
- Practice Python or other programming languages
- Work on small projects related to data analysis
- Understand APIs and data processing basics
- Improve your communication and documentation skills
- Be curious and willing to learn new technologies
- Highlight academic projects in your CV
Internships like this focus more on potential than experience.
What You Will Gain
This internship provides strong learning opportunities.
- You will gain exposure to AI/ML concepts and AI-powered tools.
- You will work with real-world ticketing and operational data.
- You will learn about Network Operations Center (NOC) workflows and outage management.
- You will gain hands-on experience in software development, testing, and deployment.
- You will also improve your documentation and project coordination skills.
Work Schedule and Mode
- This internship follows a hybrid work model.
- You will work between Tuesday to Thursday, 9 AM – 5 PM.
- The internship runs from June 15, 2026, to August 21, 2026.
- You will work up to 20 hours per week, depending on team requirements.
Final Thoughts
The Software Development (AI/ML) Intern role at Merit Network is a great opportunity for students who want to enter the field of AI and software development.
It offers hands-on experience, exposure to real-world data, and the chance to work on meaningful projects.
For students interested in AI careers, this internship can be a strong stepping stone.
If you are passionate about technology, data, and innovation, this is definitely an opportunity worth applying for.
